Call Now: 1-877-895-nAPP
 
Home | Products | Solution | About Us | Partners | Support | Library | Contact Us | Acquire IT
 
Welcome to nAppliance Support Center


Customer-Feedback Survey
* indicates mandatory fields
* Name :
* Title :
* Phone :
* Email :
* Company :
 
* Please indicate the nAppliance product line(s) you currently use (select all that applies):
  nAppliance mISA Business Series: Integrated Edge Security Appliance
  nAppliance mISAE Enterprise Series: Integrated Edge Security Appliance
  nAppliance mIAG Series: SSL/VPN Security Appliance
  nAppliance nIPS IntruPro Series: Intrusion Prevention Appliance
  nAppliance Equalizer Series: Network Load Balancer Appliance
  nAppliance iStorage WS Seris: NAS/SAN Hybrid Storage Appliance
  nAppliance Appliance OEM - Products and Services
  1. PRODUCTS: Rate nAppliance Products (Technology, Range, Performance & Quality) Overall
* Overall how would you rate your experience with nAppliance on a scale of 1 to 10 with 10 being excellent and 1 being poor?
 
Poor       Good       Excellent
1 2 3 4 5 6 7 8 9 10
  * Would you recommend nAppliance products to a colleague? Yes No
  2. WEBSITE: Rate nAppliance Website
  Overall how would you rate your experience with nAppliance website on a scale of 1 to 10 with 10 being excellent and 1 being poor?
 
N/A Poor       Good       Excellent
1 2 3 4 5 6 7 8 9 10
  3. SALES: Rate Your Experience with nAppliance Products Sales Staff
 

Overall how would you rate your experience with the nAppliance sales department on a scale of 1 to 10 with 10 being excellent and 1 being poor?
 
N/A Poor       Good       Excellent
1 2 3 4 5 6 7 8 9 10
  How can we improve our Sales Staff?
 
  4. SUPPORT: Rate nAppliance Technical Support Response and Expertise
  Overall how would you rate your experience with nAppliance Technical Support on a scale of 1 to 10 with 10 being excellent and 1 being poor?
 
N/A Poor       Good       Excellent
1 2 3 4 5 6 7 8 9 10
  How can we improve our Technical Support?
 
  5. SERVICE: Rate nAppliance Customer Service Response
  Overall how would you rate your experience with nAppliance Customer Service on a scale of 1 to 10 with 10 being excellent and 1 being poor?
 
N/A Poor       Good       Excellent
1 2 3 4 5 6 7 8 9 10
  How can we improve our Customer Service?
 
  How can nAppliance Products Improve Overall?
  What do you like about nAppliance Products?
 
  Is there anything else we could do to improve your experience?
 
  Let's Talk
  (If you want someone to call you, you must provide your name and phone number at the beginning of the survey.)
 
Please have a nAppliance representative call me to discuss the following (indicate topic, then write down your question or comment):
Yes  No 		  Best Time to Reach Me:
 
Topic:
Product Support Sales Marketing Web Site Customer Service
Other Specify:
Limited to 25 characters
  Question/Comment for nAppliance representative:
 
Please enter the number as shown in the box :

 


 
 
Home | Products | Solution | About Us | Partner | Support | Library | Contact Us | Acquire-IT Privacy | Legal Notice