Job Category	Job Title	Job type
Engineer - Networking & Security	Network Security Architect Network Security Support Engineer Security Software Developer	Full-Time Full-Time Full-Time
Engineer - Software Developer	Senior .NET Software Developer	Full-Time
Engineering - System Analyst, Configuration & Testing	System Engineer Hardware Test Engineer System Analyst	Full-Time Full-Time Full-Time
Engineering - Technical Support	Customer Support Technician (Entry Level)	Full-Time
Sales & Marketing	Inside Sales Engineer	Full-Time
Manufacturing - Multiple	Assembler	Full-Time

Job Category: Engineer - Networking & Security

TopJob Title : Network Security Architect

Company Overview: We are a US based leading provider of appliance based network security solutions. We integrate technologies based on both Microsoft Forefront Edge Security and Linux environments and ships product to customers worldwide. We offer you a unique opportunity to help our customers on leading-edge projects while growing your skills and progressing your career. With our strong history with Microsoft Forefront, you’ll get exposed to methodologies and tested technologies that power the millions devices Microsoft software products have powered. You will have the opportunity to shape new product offerings in the industry, plan complex projects and deliver new technologies. Not everyone gets to do it, and not everyone is right for it. This work pays off in deep knowledge, profound business experience, and the fast track to a career that exceeds your expectations

Job Description: The Senior Network Security Architect Support Engineer will provide assistance with the design, implementation, operation, service and maintenance of a variety of multi-user, multi-site, multi-vendor information security systems such as SSL VPN , application firewall, IPS, encryption based digital signature software’s, authentication, access control and threat management solutions; and train system administrators, network administrators, and database administrators to complete these tasks. This position is critical and the perfect candidate will be capable of multi-tasking between providing hands-on training, travelling as well as designing and implementing complex network security architects for our clients. We are a young and vibrant company with a startup mentality so interested applicants will need to approach this position with the attitude that they want to help build the company.

Primary Job Responsibilities:

• As an expert in network security and windows technology, provides innovative solutions by investigating, analyzing, and resolving highly complex security-related questions and problems.
• Plans, coordinates, and leads teams tasked with the requirement analysis, design, integration, development, validation and implementation of security policies, systems and services.
• Evaluates new security technology & trends, and then provides recommendations. Interfaces with customers, security vendors in order to facilitate implementation of protective mechanisms and to ensure understanding of configuration and compliance with network security requirements.
• Coordinates with development teams to ensure application security standards are being followed and implemented correctly. Evaluates application development and implementation activities for possible vulnerabilities.
• Infrequent travel to other location including UK and USA.
• Performs other duties as assigned.

Job Qualification:

• Technical Experience:
  • Security Risk Assessment: Experience performing vulnerability risk assessments of application environment using both manual procedures and automated analysis tools. Security IT Audit or application assessment experience.
  • Enterprise Application Firewall: Expert in Microsoft ISA 2006 Enterprise application firewalls or equivalent enterprise application firewall products such as Check Point, Cisco, Juniper Netscreen
  • Enterprise SSL VPN: Experienced with Knowledge of SSL VPN technologies and customization, Microsoft IAG 2007 experience desired
  • Microsoft Active Directory Design and Administration: Strong understanding of Active Directory design components, including Forest, Domain, Organizational Unit, Site, Security Groups, and Group Policy subject areas.
  • Microsoft Technology Expertise: Strong hands-on knowledge of Microsoft Windows technologies including Exchange security, Sharepoint security, SQL security, Hyper-V, IIS, Windows Networking and Windows Security Infrastructures
  • Security Solutions: Knowledge and experience using multi-vendor enterprise network and security products, including IDS/IPS, firewalls, RSA authentication, web filtering, anti-virus, anti-spam, VPNs, routers, managed switches, end point security, host based firewalls (Symantec, McAfee and Forefront) and Secure Messaging.
  • Security Protocols: Working knowledge of security systems such as WPA, WPA2, AES, 3DES, IPSec, SSL, TKIP, PKI Crypto. Knowledge of networking protocols: HTTP, DNS, FTP, SSH, TCP/IP, LDAP, WCCP, SMTP
  • Security Solution Deployment: Real-world experience in deploying network security projects and ability to define enterprise-wide network security strategies and procedures. The role also requires expertise with performing Security Risk Assessments and Threat Modeling.
  • Software Development: Complete understanding of computer programming languages such as .NET, databases administration, product applications, implementation methodology, and software development life cycle processes.
  • Broad awareness of both the ITIL and MOF frameworks is a desired.
  • Linux: Linux familiarity required
• Personal Background:
  • Organization Skills: Carrier oriented, self starter, highly motivated, team player with focus on delivery and customer service, ability to think strategically, and maintain a high standard of conduct and professionalism
  • Business Skills: Experience developing and managing to budgets.
  • Communication Skills: Excellent English written communication skills. Clear, understandable English phone skills and a service-oriented attitude; ability to deal with both business and technical users.
  • Schedule Flexibility: Willingness to work a flexible schedule including occasional after hours on-call, weekend duty, multitask and resilient.
• Work History:
  • IT Industry Experience: 7+ years of Microsoft IT Infrastructure Solutions
  • Network Security: 5+ years of experience in implementing Enterprise class security solution
  • Management Experience: 1 year
• Education Background:
  • Undergraduate degree in computer science field from a leading institute
• Industry Certifications:
  • Certified Information Systems Security Professional (CISSP) or Certified Information Systems Auditor (CISA) certification - Desired
  • Microsoft Certified Solution Developer MCSD or MCSE-Required
  • Microsoft ISA Certification, or any Tier-1 Security vendor product certification – Required
  • Industry leading SSL VPN product certification – Required

TopJob Title : Network Security Support Engineer

Company Overview: We are a US based leading provider of appliance based network security solutions. We integrate technologies based on both Microsoft Forefront Edge Security and Linux environments and ships product to customers worldwide.

Job Description: The Senior Network Security Support Engineer will manage the outsourced 24/7 level 1 customer support organization as well as support and train the Level 2 and 3 personnel in-house. This position is critical and the perfect candidate will be capable of multi-tasking between providing hands-on support as well as developing the support processes necessary to allow the company to scale in both size and product diversity and complexity. We are a young and vibrant company with a startup mentality so interested applicants will need to approach this position with the attitude that they want to help build the company.

Job Responsibilities:

• Troubleshoot and solve complex network security problems
• Setup and manage technical support lab for replication of customer issues Manage Pre-Sales technical inquiries
• Provide telephone, email and web-based technical support to nAppliance customers and partners. Responsible for managing support cases in the trouble ticketing system, and following up with customers to resolve tickets.
• Manage outsourced Level 1 Support Company through training and oversight.
• Define and implement systems and practices to create a scalable support process including writing knowledge base articles and implementing customer self support systems. Focus on process improvement in the support department to increase both efficiency and customer satisfaction
• Hire, train, and manage additional technical support staff as needed
• Manage relationships with key support partners and vendors.

Job Qualification:

• Technical Experience:
  • Enterprise Application Firewall: Proficient in Microsoft ISA 2006 application firewalls or equivalent enterprise application firewall products such as Check Point, Juniper Netscreen
  • Enterprise SSL VPN: Experienced with Knowledge of SSL VPN technologies and customization, Microsoft IAG 2007 experience desired
  • Microsoft Expertise: Strong hands-on knowledge of Microsoft Windows technologies including Exchange, Sharepoint, Active Directory, Hyper-V, IIS, Windows Networking and Windows Security Infrastructures
  • Security Solutions: Knowledge and experience using multi-vendor enterprise network and security products, including IDS/IPS, firewalls, VPNs, routers, managed switches and Secure Messaging.
  • Security Protocols: Working knowledge of security systems such as WPA, WPA2, AES, 3DES, IPSec, SSL, TKIP, PKI Crypto. Knowledge of networking protocols: HTTP, DNS, FTP, SSH, TCP/IP, LDAP, WCCP, SMTP
  • Security Solution Deployment: Real-world experience in the areas of network security and ability to define enterprise-wide network security strategies and procedures
  • Linux: Linux familiarity required
• Personal Background:
  • Organization Skills: Carrier oriented, self starter, highly motivated, team player with focus on delivery and customer service, ability to think strategically, and maintain a high standard of conduct and professionalism
  • Communication Skills: Excellent English written communication skills. Clear, understandable English phone skills and a service-oriented attitude; ability to deal with both business and technical users.
  • Service Industry Experience: Proven management and leadership experience implementing customer service processes for technical support.
  • Schedule Flexibility: Willingness to work a flexible schedule including occasional after hours on-call, weekend duty, multitask and resilient.
• Work History:
  • IT Industry Experience: 5+ years of Microsoft IT Infrastructure Solutions
  • Help Desk: 3+ years experience in a technical team
  • Network Security: 2+ years of experience in implementing Enterprise class security solution
  • Help Desk Lead: 1+ year as lead or management position
• Education Background:
  • Undergraduate degree in computer science field from a leading institute
• Industry Certifications:
  • Microsoft MCSE Certification, CCNA, Security (CompTIA or similar) – Required
  • Microsoft ISA Certification, any Tier-1 Security vendor product certification – Desired
  • Industry leading SSL VPN product certification – Desired

TopJob Title : Security Software Developer

Individual should have hands-on knowledge on how to build and implement security infrastructure in large scale enterprises.

Programming Skills:

• Extensive windows secure programming experience + in-depth hand-on experience with windows 2003 server technology, implementation, server management and network services.
• Extensive knowledge of COM, DCOM, Java, ActiveX WMI, Win32, and UI design.
• Application development using VB Script, Visual C++ or Visual Basic. With strong OO design skills.
• Web Development experience using technologies like ASP/ASP.NET/C#
• Usage of version control source vault (CVS, SVN, Source Safe, etc.) & Bug tracking system.
• Re-Engineering

Programming Certifications:

• MCSD certification or equivalent
• Microsoft Certified Gold Partner or equivalent
• Experienced in delivering past network security centric and/or complete application packaging project/s.

Position Detail: Full-Time Exempt

Job Category: Engineer - Software Developer

TopJob Title : Senior .NET Developer

Company Overview: We are a US based leading provider of appliance based network security solutions. We integrate technologies based on both Microsoft Forefront Edge Security and Linux environments and ships product to customers worldwide.

Job Description:

• The Senior .NET Developer will be responsible for the analysis, design, coding and implementation of several software package solutions. This position will work with product management and the engineering management team to review and develop technical specifications and outline programming and system requirements. Then this person will code, test, debug, document and maintain these software packages. This position will interact with a larger team of IT Support professionals, Network Security professionals, product management and other hardware and software engineering team members. The ideal candidate will have a strong background in Microsoft software development and Microsoft operating environments. Some background in networking and Linux environments would be beneficial.
• This position will develop and maintain several software packages which are included with the nAppliance security and IT product lines. These products include ASP software packages and various C++ and C# services and GUI based products. This person will be able to review and understand a requirements document, and translate this into a design specification, and execute on this design to product a finished product.
• The software projects will include hardware and software monitoring systems, XML Web Services development and general GUI and Console based applications. Some development or legacy maintenance of other software languages may be required.
• We are a young and vibrant company with a startup mentality so interested applicants will need to approach this position with the attitude that they want to help build the company.
• We offer you a unique opportunity to help our customers on leading-edge projects while growing your skills and progressing your career. With our strong history with Microsoft Forefront, you’ll get exposed to methodologies and tested technologies that power the millions devices Microsoft software products have powered. You will have the opportunity to shape new product offerings in the industry, plan complex projects and deliver new technologies. Not everyone gets to do it, and not everyone is right for it. This work pays off in deep knowledge, profound business experience, and the fast track to a career that exceeds your expectations.

Job Qualification:

• Primary Job Responsibilities:
  • 4+ Years software development experience
  • Hands-on experience with VB.NET, ASP.NET, C++ and C#
  • Web Services development including HTTP and XML
  • SQL Server
  • Proficient with installer packages (NSIS, Visual Studio)
  • Proficient with Microsoft Visual Studio
  • Knowledge and demonstrated experience with all phases of software development life cycle
  • Work well in Team environment
  • Performs other duties as assigned.
• Personal Background:
  • Organization Skills: Carrier oriented, self starter, highly motivated, team player with focus on delivery and customer service, ability to think strategically, and maintain a high standard of conduct and professionalism
  • Business Skills: Experience developing and managing to budgets.
  • Communication Skills: Excellent English written communication skills. Clear, understandable English phone skills and a service-oriented attitude; ability to deal with both business and technical users.
  • Schedule Flexibility: Willingness to work a flexible schedule including occasional after hours on-call, weekend duty, multitask and resilient.
• Work History:
  • IT Industry Experience: 7+ years of Microsoft IT Infrastructure Solutions
• Education Background:
  • Undergraduate degree in computer science field from a leading institute

Job Category: Engineering - System Analyst, Configuration & Testing

TopJob Title : System Engineer

This position reports directly to the Director of Engineering. The person will be responsible of installation, configuration, customization and troubleshooting of complex hardware, operations systems and software. The person should have several years of experience that include a strong working knowledge of hardware and operating systems deployments that include strong troubleshooting techniques. The person should have excellent written and verbal communication skills

Responsibilities:

• Reports and works under the supervision of the Director of Engineering.
• Installation and testing of Linux, UNIX and Windows operating systems on servers built using latest hardware coming in the market and vice versa.
• Coordinates with various manufacturers and vendors to qualify their hardware and software to work with servers built by company.
• Test and qualify the servers based on new configuration for environmental conditions. Will have to work with manufacturers, vendors to collect the data and then with various labs for the qualifications.
• Prepares needed reports, documents and statistics to support test results.
• Document the instructions for production department for new hardware and software configurations released.
• Write and document the test procedures and passing criteria for the new hardware configurations.
• Works with assembly and production to ensure units are built according to specifications.
• Work with sale to answer any technical questions/concerns of customers. Will also have to visit customer sites from time to time in order to analyze their needs and requirements or troubleshoot existing systems.

Qualifications:

• Bachelor's degree in computer sciences or in related field.
• Experienced with the following Operating Systems: Solaris, FreeBSD and Linux variants.
• Experienced with security and networking (TCP/IP) concepts and strong understanding of networking topologies, services and protocols.
• Proven programming and/or scripting (Shell, Python, Perl etc) knowledge.
• Experience in designing and implementing solutions for a large installed base of servers.
• Ability to architect high-availability systems and services in a hosting environment.
• Intermediate knowledge with NFS, SMB, NIS, DNS, DHCP, Apache and Linux/Unix based mail systems.
• Intermediate knowledge with Linux kernel customization and compilation, patch management, Linux/UNIX boot loaders.
• Intermediate knowledge of Windows 2000/2003 Active Directory server architecture and services.
• Excellent verbal and written communication skills, including the ability to produce usable and maintainable documentation.
• Must be dedicated to excellent customer service and possess the judgment necessary to operate with high degree of urgency as needed.
• Must have excellent time management skills with proven ability to effectively coordinate multiple tasks.
• Experience with remote deployment of operating systems and configuration is a plus.
• Large scale storage (SAN, NAS) experience strongly desired.

Position Detail: Full-Time Exempt

TopJob Title : Hardware Test Engineer

This position reports to Director of Engineering. The person will be responsible for design, build and test new hardware test systems. The person will also be responsible for documenting the test procedures for both hardware and operating systems for the new server configurations.

Responsibilities:

• Assist in the design, bring-up and testing of new hardware systems.
• Build engineering prototypes.
• Prepare, setup, and run a broad suite of tests on computer hardware and systems.
• Help to evaluate mechanical, electrical, and thermal performance of components and systems.
• Setup and maintain the space, tools, and materials of a hardware R&D lab.
• Interface with manufacturers and production test technicians to resolve issues.
• Troubleshoot new board-level computer hardware and electro-mechanical systems.
• Perform root-cause failure analysis and drive issues to closure.
• Mentor and train lower level engineers/technician.
• In-depth technical troubleshooting at the network/OS level and command-line.
• Potentially debugs scripts or core code
• Write detailed and accurate technical notes on a regular basis.
• Enter the customer's problem and status in our Customer Relationship Management database, which includes priority triage and accurately describes technical issues.
• Follows up with customer to ensure a timely resolution.
• Ensures that frequent status updates are provided to customers and other key internal stake holders
• Handle escalated issues requiring a high level of technical ability and account management

Qualification:

• Bachelor's degree in computer sciences or related disciplines.
• Good understanding of the physics underlying electrical, electronic, mechanical, and thermal devices.
• Very high level of attention to detail; noticing and responding to contributory factors not part of the original test plan.
• 4-5 years experience with PC-class hardware.
• Able to read and understand mechanical drawings and electronic schematics.
• Solid understanding of typical lab test equipment such as high speed oscilloscopes, logic analyzers, VNA's, and data acquisition systems.
• Knowledge of Unix/Linux and shell scripting.
• Extensive knowledge of Linux/Unix and/or Windows Operating Systems
• Very comfortable at the command-line.
• Knowledge of network technologies, firewalls, routers, switches, protocols.
• Excellent Troubleshooting and research skills
• Has ability and takes initiative to quickly learn new technologies as needed
• Ability to articulate issues and technologies to different audiences varying from technical colleagues and customers, to engineering, to executive management.
• Excellent time management skills.
• Excellent teamwork skills; must be assertive and approachable.
• Must be a self starter capable of managing own activities as well as supporting team activities.
• Able to work independently but also a strong team player.
• Excellent communication and documentation skills.

Position Detail: Full-Time Exempt

TopJob Title : System Analyst

This position reports directly to the Director of Engineering. The Operating Systems Analyst designs and develops Microsoft-based server infrastructure (including hardware and software), configures, tests and implements plans for highly secured, complex, fully integrated systems based on Windows 2003 servers and system applications.

Responsibilities:

• Design and implement security on the internal Windows infrastructure.
• Setup and test the windows network in lab environment with Windows operating and server applications including ISA, Exchange, SharePoint, Storage Server etc.
• Slipstreaming of windows operating system to include custom drivers, patches etc.
• Review designs for new Windows products and software implementations.
• Configuration and analysis of network and host-based and network-based Intrusion Detection Systems.
• Network based firewall implementation and testing.
• Hardening of Windows 2003 operating systems.
• Penetration testing of Windows 2003 operating system and network.
• Evaluate antivirus, spyware, and spam ware software for windows 2003 server environment.

Qualification:

• BA/BS Degree in CS, Engineering, or related discipline and work experience, or proven equivalent work experience.
• Windows security background with detailed understanding of Operating System internals.
• Windows Operating System hardening/best practices knowledge.
• Extensive knowledge of common Windows vulnerabilities and remediation (e.g., service packs, patches).
• Experience with common Windows infrastructure components (e.g., Active Directory, IIS, and Exchange).
• Knowledge of Windows specific protocols (e.g., Netbios, DCOM, RPC, WINS).
• Knowledge of security management including group policy objects.
• Comprehensive knowledge of network operating systems (especially Microsoft OS) and network architecture, configuration and protocol.
• Experience in the set up, installation, and configuration of Checkpoint, NetScreen, or Cisco firewalls, Routers, switches and other network components.
• Experience in set up, deployment and maintenance of multi-vendor IPSec VPN with Checkpoint, NetScreen or Cisco.
• Proven experience in deployment/maintenance of VPN, site to site.
• Experience in implementing Intrusion Detection System (IDS) and Intrusion Protection System (IPS) devices.
• Experience in identifying vulnerability, proactively researching and identifying trends, and applying solutions and fixes.
• Comprehensive knowledge of system management and security/control procedures.
• Excellent written and verbal communication skills.
• Self directed mentality with excellent leadership and facilitation skills.
• Experience in Windows programming (C, C#, C++, Java, Administrative scripting) a plus.
• Experience with Linux or other UNIX operating systems a plus.

Position Detail: Full-Time Exempt

Job Category: Engineering - Technical Support

TopJob Title : Customer Support Technician (Entry Level)

Responsibilities:

• The technician will be responsible for providing phone and e-mail assistance to customers. The position will require monitoring of support e-mail and ticket queues.
• The technician will also perform operational tasks such as testing, diagnosing, and repairing servers under direct supervision of senior technicians. These operational tasks will lead to a greater understanding of components, server integration, and operating system installation.
• Technicians will also be asked to independently complete small projects and contribute to large projects.
• Perform routine tasks under the direct supervision of a more experienced technician; and
• Act as a front-line interface to customers, accepting trouble reports and escalating as appropriate.

Qualifications:

• Excellent troubleshooting skills, excellent written and verbal communication skills, and a desire to learn. On-the-job training will be provided in the form of mentoring by senior staff. Entry-level technicians are expected to take on Tier 2 technician responsibilities within one year.
• Strong organizational and communication skills;
• Strong analytical and troubleshooting skills;
• Ability to follow instructions;
• Individual accountability;
• Attention to detail;
• Process oriented; and
• Strong work ethic.
• Two years of college or equivalent post-high school education or experience;
• Experience with PC hardware or other mechanical experience; and
• Experience in technical or customer support, computer operations, or a related area.
• A degree or certificate in computer science or a related field;
• Familiarity with a Linux/UNIX operating system; and
• Motivation to advance within the profession.

Position Details:

• Hourly 3-month contract-to-hire position; and
• Compensation is $13/hour, adjusted for experience.
• Full-Time Non-Exempt

Job Category: Engineering - Sales & Marketing

TopJob Title : Inside Sales Engineer

This position reports directly to the VP of Sales. Primary function will be to plan and perform sales and marketing efforts. This activity will be done using all principles of good salesmanship, including personal client visits, telephone selling, group selling, plus participation in technical and professional associations.

Sales Responsibilities: Experience in a dynamic manufacturing and sales environment with strong customer and vendor relationship skills required. Must have insight and the self-discipline required to solve problems and produce results effectively. Necessity to manage the sales cycle for new business including qualify clients, provide initial inquiry information, develop sales proposals, and assist in continued communication with past and current clients. Assist with follow-ups, customer returns / RMAs, customer relations including administrative support and information requests. Individual will interact with other departments to ensure on time customer delivery schedules.

Qualifications:

• Experience in the computer manufacturing industry and or related education preferred.
• Ability to organize and prioritize multiple projects and meet deadlines in a fast paced environment.
• A successful candidate will possess appropriate technical and computer skills.
• Knowledge of computer hardware, software and peripherals is a plus.
• Excellent English verbal and written communication skills are required for this position.
• Communicate directly with customers by phone and in person to ascertain project needs

Minimum Education Requirements:

• Bachelor's degree is preferred or equivalent combination of training and experience.
• Minimum 2-3 years experience in consultative technical sales (systems and solutions sales preferred).

Position Details:

• 3-month contract-to-hire position; and
• Offers competitive Base and Commission package.
• Full-Time Exempt

Job Category: Manufacturing - Multiple

TopJob Title : Assembler

This position reports directly to the Procurement, Shipping & Receiving Head. Performs repetitive work station or line assembly operations. Performs exacting state of the art assembly, test, calibration, painting, processing, inspection, troubleshooting, and disassembly, production, repair and/or retrofit operations on modules, components, subassemblies, hybrids, field returns, and/or full systems in production, prototype, experimental, or mature product phases.

Responsibilities

• Performs any assembly-type functions, using hand or power tools.
• Operates any equipment needed to perform job.
• Performs related duties as needed by supervision.
• Performs under minimum supervision, tasks of substantial variety or complexity which requires a masterly knowledge of assembly techniques, materials, tools, machines, and equipment.
• Assists supervisor in training new employees, assigning jobs, and checking quality of work for a team of junior employees.
• Maintains shop equipment and performs general housekeeping.
• Creates and utilizes procedures for new products.
• Performs all other related duties as required.

Qualification:

• Ability to read, interpret and comprehend, wiring diagrams, assembly prints, electrical schematics and drawings and parts list.
• Self-starter with good verbal and written communication skills; detail oriented; and can work and study independently, while supporting a team effort.
• Ability to work overtime as requested to meet production requirements.  
• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. Minimum two years experience in electro/mechanical assemblies.

Position Detail: Full-Time Non-Exempt